Adora Reviews

Paid $71 for products on Jul 28,2023. After two months, still waiting for a refund.My wife ordered a doll from Adora for our granddaughter. The order was placed over the internet around July 28, 2023. After several weeks of no info on the order, we asked for our money back. We originally charged the doll to our American Express account. We have since gone back and requested a refund on two more occasions, one in August and one in September.. As of September 26, 2023 we still have not received our refund. In effect, we paid about $71 and received absolutely nothing in return. I would never do business with this company again. Here is the last response we received from Customer Support. Note that as of September 26, we have still not received our refund even though Customer Service claims it is in progress on Sept 17 and it should take 3-5 banking days to process. Their Sept 17 response was to our second or third request for our money back. Customer Service (Support) Sun, Sep 17, 6:51 PM (9 days ago) Hi Chris, Good day! We would like to apologzie about the delay on our responses. Our record shows that refund has been requested already. Please allow 3-5 banking days for this to reflect on your account.